Terms of service

OVERVIEW

Welcome to Motlokwa. The terms “we”, “us” and “our” refer to Motlokwa, a brand of Laedza Green Pharmaceutical. Motlokwa operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Motlokwa is powered by Shopify.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use our Services.

SECTION 1 - ACCESS AND ACCOUNT
By using this site, you confirm that you are at least the age of majority in your jurisdiction.
You agree to provide accurate, current and complete account and purchase information.
You are responsible for maintaining the confidentiality of your account and for all activity under it.

SECTION 2 - OUR PRODUCTS
We make every effort to display product information accurately. However, product appearance may vary depending on your device.
We do not guarantee that product results will meet your expectations.
All product descriptions and pricing are subject to change without notice.

SECTION 3 - ORDERS 
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order.
Orders are only confirmed once payment is received and accepted.
Returns and refunds are governed by our Refund Policy.

Products are for personal use only and not for resale.

SECTION 4 - PRICES AND BILLING
All prices are subject to change without notice.
Prices may exclude delivery charges and applicable taxes unless stated otherwise.
You agree to provide valid payment and billing information and authorize us to charge your selected payment method.

SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only.
We are not responsible for delays caused by couriers, customs, or events beyond our control.
Risk passes to you once the order is handed over to the delivery carrier.

SECTION 6 - INTELLECTUAL PROPERTY
All content on this site (text, images, logos, branding) is owned by Laedza Green Pharmaceutical or its licensors and protected by intellectual property laws.
You may not reproduce or use any content without written permission.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available”.
We are not responsible for their operation or content.

SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or services linked on this site.
Use them at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Laedza Green Pharmaceutical is powered by Shopify, but all sales are made directly between you and Laedza Green Pharmaceutical.
Shopify is not responsible for products, delivery, or disputes.

SECTION 10 - PRIVACY POLICY
Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.

SECTION 11 - FEEDBACK
You grant us permission to use any feedback, reviews or suggestions you provide without compensation.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors or cancel orders if information is inaccurate.

SECTION 13 - PROHIBITED USES
You may not use this site for unlawful, abusive, fraudulent, or harmful activities.
We may terminate your access if you violate these terms.

SECTION 14 - TERMINATION
We may terminate access to the Services at any time without notice.

SECTION 15 - DISCLAIMER OF WARRANTIES
All products and services are provided “as is” without warranties of any kind.

SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Motlokwa shall not be liable for any damages arising from your use of the Services or products.

SECTION 17 - INDEMNIFICATION
You agree to indemnify Motlokwa against claims arising from your breach of these Terms.

SECTION 18 - SEVERABILITY 
If any provision is unlawful, the remaining provisions remain enforceable.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
You may not transfer your rights without our consent.

SECTION 20 - ASSIGNMENT 
These Terms are governed by the laws of the Republic of South Africa.

SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the Republic of South Africa.

SECTION 22 - HEADINGS
Headings are for convenience only.

SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use means acceptance.

SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at laedzagreen@gmail.com.
Our contact information is posted below:
Laedza Green Pharmaceutical (Pty) Ltd 
laedzagreen@gmail.com
78 Boshoff Street, Flora Park, Polokwane, Limpopo 
+27 83 259 4012
Reg No. 2022/328006/07 
TAX No. 9697628189